Insurance Compliance Services... Your Outsourcing Resource

Compliance Project Specialists

We have a team of Compliance Project Specialists whose responsibilities are working with our clients and consultants throughout the entire filing process. These specialists create the SERFF filing records and complete all the required filing requirements, provide documentation and follow through for the filing from start to finish through the SERFF system.

Penny Carbaugh

Compliance Project Specialist

Penny joined the McHugh Consulting team in July 2019 as a Compliance Project Specialist and is responsible for managing filings from start to finish through the SERFF system. She also assists with our licensing projects. Penny joins us from the pharmaceutical and manufacturing industries, where she was Executive Assistant to the president and project manager.

Penny holds a Bachelor of Science degree in Business Administration from Albright College, and a Master Certificate, Applied Project Management, from Villanova University.

Contact Penny at , or by phone at (215) 230-7960 Ext. 104.

Bridget Glines

Compliance Project Specialist

Bridget has a varied background in compliance having been a Policy Analyst for Combined Insurance - A Chubb Company and Compliance Coordinator at Guarantee Reserve Life Insurance Company. Bridget was responsible for preparing health and life policies for submission, reviewing regulations and laws, and reviewing and filing advertising. In her most recent position, prior to joining McHugh in December 2019, Bridget was the Administrative Manager for a firm that filed tax appeals to over 90 counties in Indiana.

Bridget has her B.S. degree in Organization Management from Calumet College of St. Joseph in Whiting, Indiana.

Contact Bridget at , or by phone at (215) 230-7960 Ext. 106.

Kristi Henrickson

Compliance Project Specialist

Kristi has 15 years of experience as a Policy Filing Analyst at Assurity Life Insurance Company where she was responsible for filing forms and rates for life, health and annuity products. Kristi facilitated product review and development meetings, conducted research in order to keep company products in compliance, and took charge of communicating regulatory compliance issues. Prior to that Kristi worked as a Review Specialist for the State of Nebraska Foster Care Review Board. She joined the McHugh Consulting Team as a Compliance Project Specialist in 2020.

Kristi has her B.S. in Education with a Social Science Field Endorsement from Kearney State College in Kearney, Nebraska.

Contact Kristi at , or by phone at (215) 230-7960 Ext. 112.

Kathy Nangle

Compliance Project Specialist

Kathy joined the McHugh Consulting Resources team in July 2012 as a Compliance Project Specialist, and is responsible for managing filings from start to finish through the SERFF system. Kathy's filing experience includes products such as: Life and Annuity, Stop Loss, Critical Illness, Disability Income and IIPRC Compact filings, as well as TPA licensing filings. Kathy provides services to our clients with the utmost professionalism and attention to detail.

Kathy joins us from the pharmaceutical industry, where she was a senior manager of national data services and systems. She participated on the company Data Governance Board, as well as external vendor Leadership Boards, to evaluate and make recommendations to meet business requirements. She was an important part in designing, creating and launching an eRoom library of the national audit data and reference materials.

Contact Kathy at , or by phone at (215) 230-7960 Ext. 103.

Danita Ragland-Hatton

Compliance Project Specialist

Danita has 15 years experience as a Policy Filing Specialist for OneAmerica. Danita previously worked for Golden Rule and transitioned over to OneAmerica when the company was purchased. Danita has experience with group and individual life, annuity and disability income products. She is proficient in SERFF and filing through the Interstate Compact. Danita has experience with filing multiple products for multiple companies simultaneously and enjoys being busy. She joined the McHugh Consulting team in 2018.

Danita has a B.A. in Business Administration from Clark Atlanta University. She enjoys volunteering with a local food bank.

Contact Danita at , or by phone at (215) 230-7960 Ext. 207.

Diana Ulicny

Compliance Project Specialist

Diana came to the McHugh Consulting Resources team as a Compliance Project Specialist in May 2020 with a wealth of experience in health insurance. She worked for LifeSecure Insurance Company as a Senior Compliance Analyst where she was accountable for form, rate and advertising filings for life and health products via SERFF and the Interstate Compact. Diana was also responsible for completing regulatory reports for state insurance departments and assisting in market conduct exams and audits. Diana has an extensive background in process improvement and documentation, and we are happy to have her on board.

Diana holds a B.S. degree in Health Care Management from Cleary University in Howell, Michigan.

Contact Diana at , or by phone at (215) 230-7960 Ext. 110.

P.O. Box 905 Doylestown, PA 18901 phone: 215.230.7960 fax: 215.230.7961